Frequently Asked Questions
1 - How long does it take to have my website designed and on the Internet?
2 - How do I contact you with my questions, updates, etc.?
3 - How do I access your video tutorials?
4 - What else can I have on my website?
5 - What are your Support Services?
6 - What is Web Hosting? Do you Host websites?
7 - I already paid to have my website designed. How do I send you my content?
8 - How do I request to have changes made to my website?
9 - What methods of payment do you accept?
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1 - How long does it take to have my website designed and on the Internet?
The overall turn-around time (once payment is received and you send us your content) is normally 48-72 hours... Depending on the quantity of website pages and if add-ons (photo gallery, calendar, etc.) are used.
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2 - How do I contact you with my questions, updates, etc.?
There are a number of ways to contact us for support. Click here to access our Contact Us page.
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3 - How do I access your video tutorials?
Click here to view our video tutorials. We have over 75 videos to assist you with your Website Builder.
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4 - What else can I have on my website?
We can include photo galleries, calendars, audio players, shopping carts, the ability to host online courses, and other additions. Click here to contact us about specifics.
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5 - What are your Support Services?
Our website design service comes with 30 days of free support (updates, changes, etc. to your website). Once the free support period is over, our customers can choose from one of our inexpensive Support Services. Our support packages start at a low $14.95 per month.
Click here to access our support packages.
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6 - What is Web Hosting? Do you Host websites?
A Web Host is someone (company, etc) that holds the content of your website (your files, etc) on their server. This service makes it possible for visitors to access your website via the Internet. Our Web Hosting service is only $6.95 per month and comes with a free website builder. Click here for more information.
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7 - I already paid to have my website designed. How do I send you my content?
Click here to send us your content. You will also receive an email from us shortly with information regarding your website.
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8 - How do I request to have changes made to my website?
Click here to submit your change/edit request.
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9 - What methods of payment do you accept?
We accept payments via PayPal, credit/debit card, money order, checks, Western Union, and Money Gram.
If you are paying via PayPal or credit/debit card, then click here to log into our Billing/Support panel to process your payment.
Click here to contact us for more information regarding our other payment options.
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